Open positions

Let’s work together.

Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers Hudson/Hawk Careers

Barber & Cosmetologist

JOIN US

Yes, Hudson Hawk is a barber shop—but we’re so much more than that. We believe in the power of a good haircut, but more importantly, we believe in the power of a community. We started this thing with the goal to bring the barbershop tradition to everyone: every race and every age. Along the way, we discovered one of the best ways to do that was to empower our barbers to build their careers and keep the tradition alive far past our walls.

JOB DESCRIPTION

It’s our aim to fill our shop with kind, welcoming people, who happen to have a knack for barbering. We believe that expecting people to do good work comes with a responsibility to treat them well, which is why our benefits are highly competitive.

PERKS

Average annual earnings of $50,000 — some earn $90,000+
Health, Vision, Dental Benefits, and Life Insurance
Paid Vacation
Ample opportunities for growth and advancement
No non-compete required
40% off retail products and merchandise*

RESPONSIBILITIES

Engage clients as they enter the shop creating a favorable and lasting impression
Read and understand HH Handbook and expectations of quality services
Anticipate client needs by being able to identify and provide solutions to skin, scalp, and styling concerns through service options and product offerings
Each barber must successfully execute all services within the time, or less, designated in booking reservation system. Service times and prices are determined by HH.
Ensure daily cleanliness, neatness, and sanitization of all functions of shop are taken care of that barber(s) is responsible for, listed on daily responsibility checklist
Continual effort for shop function; sweep between clients any station where needed, towels laundered, folded, supplied at towel station and towel warmer
Regular marketing and strong effort for client retention via quality and recurring appointments
Barbers are expected to perform all functions of the front desk with confidence and accuracy, should the SC be absent; schedule/cancel/move appointments, full functionality of reservation system, take payments for services and issue change
Maintain a well-groomed and professional appearance as the face of our brand
Barbers are scheduled in the shops at all times by 8 hour shifts (exceptions made at Operation’s discretion) with scheduled 30 minute breaks- primarily full time with part time considered at Operation’s discretion
Ability to arrive to work 10-15 minutes prior to your assigned shift start time and ability to stay past shift to continue servicing clients as needed
Full availability for weekend and holiday hour shifts is expected
Fill in for absent team members as necessary

PAY / BENEFITS / PERFORMANCE

Barbers are compensated for their service and product sales by commission levels only, no hourly or base rate of pay except during training period.
HH barbers do not pay booth rent or for back bar items.
Barbers can work through levels at annual performance appraisal to increase commission amount and earn vacation pay
Access to health benefits for full-time barbers (30 hours or more)
40% off non-clearance merchandise

QUALIFICATIONS

Minimum 18 years of age
High school graduate or equivalent
Licensed with state cosmetology or barber board. Barber or crossover license preferred (ability to offer straight razor shaves)
Experience in customer service, computer and cash register preferred

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Shop Coordinator

JOB DESCRIPTION

SCs report to the Shop Lead.

RESPONSIBILITIES

SCs are often the first point of contact for clients entering the shops for appointments, so engage clients as they enter the shop, creating a favorable and lasting impression
The SC position is highly responsible for the overall client experience, look, feel, cleanliness, communication, and performance of the lobby and front desk of shop
Ensure retail shelves are merchandise are cleaned, organized, and stocked
Perform backbar exchanges, checking in inventory as needed, and providing inventory management support for the Lead Barber and Lead SC
Schedule walk-in appointments and ensure that cancellations or adjustments are taken care of as outlined by HH
Operate cash register, cash handling and payments for services rendered and issue change and receipts, accurately use reservation system, ensure register closed nightly with cash deposit pulled
Actively promote and have knowledge of HH service menu, additional services (email and text reminders, recurring appointments, etc) and merchandise/products for sale
Continual effort for shop upkeep; sweep between any station where needed and the entire shop; towels laundered, folded, supplied at towel station; hot towels supplied in the towel warmer, additional responsibilities listed on the daily list
Ability to problem solve and exhibit forward thinking as client concerns arise
Read and understand HH Handbook, policies, and procedures
SCs maintain a well-groomed and professional appearance as the face of our brand
SCs are typically scheduled in shops 30 minutes before opening to 30 minutes after shop closes, by shifts. Shifts are scheduled 30 minute breaks for shifts longer than 8 hours (unpaid) or 15 minute breaks for shifts shorter than 6 hours (paid)
SCs clock-in and out for shifts and breaks using the reservation system
Ability to arrive to work 5-10 minutes prior to your assigned shift start time and ability to stay past shift to complete tasks, if necessary
Fill in for absent team members as necessary

PAY / BENEFITS / PERFORMANCE

SC are paid hourly compensation based on number of hours worked
SCs receive 6 month performance appraisals with opportunities for pay increases

QUALIFICATIONS

Minimum 18 years of age
High school graduate or equivalent
Customer service, computer and phone service experience preferred
Full availability for weekend and holiday hour shifts preferred

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Experience Team

JOB DESCRIPTION

Experience Team (ET) reports to the Operations Team (OT).

RESPONSIBILITIES

ET are often the first point of contact for a Hudson / Hawk Barber & Shop (HH) client when booking an appointment
Receive incoming phone calls for appointments, often high volume, and addressing client inquiries, concerns, and troubleshooting
Outgoing calls for client moves due to barber schedule changes
Understand and communicate service policies to clients, in regards to arriving to appointments late, cancelling appointments, no showing appointments, and additional service policies outlined by the HH Handbook
Management of barbers’ schedules and lunch breaks, as well as making sure the shop is aware of unmet shop minimums
Ability to problem solve and exhibit forward thinking as client concerns arise
Read and understand HH Handbook, policies, and procedures
Job is performed with professionalism and understanding that business office hosts many vendors and visitors. Required to be trustworthy with discreet and confidential information over heard in the business office.
Highest-level of responsibility with office security and reporting
Transfer and updating of information in intranet communication tool
Maintain cleanliness of business office and restroom
ET is typically scheduled 30 minutes to 1 hour before shops open until shops close, by shifts. Shifts are scheduled 30 minute breaks for shifts longer than 8 hours (unpaid) or 15 minute breaks for shifts shorter than 6 hours (paid)
ETs clock-in and out for shifts and breaks using the reservation system
Reliability with attendance and on time arrival critical to the entire company’s operations Ability to arrive to work 5-10 minutes prior to your assigned shift start time and ability to stay past shift to complete tasks, if necessary
Fill in for absent team members as necessary

PAY / BENEFITS / PERFORMANCE

ETs are paid hourly compensation based on number of hours worked
ETs receive 6 month performance appraisals with opportunities for pay increases

QUALIFICATIONS

Minimum 18 years of age
High school graduate or equivalent
Customer service, computer and phone service experience preferred
Full availability for weekend and holiday hour shifts preferred

APPLY NOW